Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at woof@thedoggydeli.co.uk

The Doggy Deli

Each treat is different, and the recommended ages are on each product description. Most of our treats are recommended for dogs over 16wks, however there are treats available for younger puppies. Older dogs should be mindful of fragile or loose teeth when making treat selections. 

 If you are ever unsure if a treat might be suitable or not, please send us an email or social media message and we would be happy to help, or speak to your vet who can offer you advice specific to your dog. 

Our physical shop is based at The Doggy House Dog Daycare in Altrincham, Manchester. We also post all of our orders from Altrincham, Manchester. 

 Feel free to pop in and meet us in person (following covid19 processes), though our online store has a wider variety of products than our physical store! 

You can also order online for free click&collect at The Doggy House.

The Doggy House

Dale House

Craven Road

Altrincham

WA14 5HJ

All our treats and chews are carefully curated from the UK and Europe focusing on high quality, freshness and enriching dogs diets. 

Absolutely not! We have never and will never sell rawhide or cooked bones due to the health hazards involved with such products. We are working to educate people on the dangers involved with such products, and the benefits of healthy, natural, air dried treats that are safe and beneficial to dogs. This is something that we are extremely passionate about. 

We would never feed such products to our own dogs, so we are never going to offer it to other peoples dogs! 

Delivery times vary depending on which option you choose at checkout. We post out orders a maximum of 48hrs after the order is made (Mon-Fri, excluding weekends). If you are in a hurry to receive your order we recommend choosing the 'Royal Mail Tracked 24' option at checkout. 

Delivery times can vary slightly at the moment due to the current situation with Covid19 impacting our countries postage systems. 

Hello! 

We are a small UK based company, ran by husband and wife team, Nat and Rebekah. 

We own a prestigous dog daycare centre, The Doggy House , onsite dog grooming salon, The Canine Beauty Room and shop (physical and online) The Doggy Deli. The Doggy House was opened in 2013, with the grooming salon and shop opening soon after in 2014. We brought our shop to the wider world in 2020 via our online store. 

We have worked in the animal care industry for many years, both through The Doggy House and its extended family of businesses, and from years working in large chain pet food stores and spending some times working in a vets. This coupled with a lifelong history of all things dogs, from showing, charity work, caring for, training, and being life long dog pawrents. We hold numerous professional qualifications in everything canine, from daycare specific qualifications, to canine nutrition, dog training, canine first aid, dog training...to name a few. 

Dogs are our world and our main focus in everything we do is dog happiness, health, welfare and love! We are also supaw passionate about giving amazing customer service, we have been lucky enough to meet so many wonderful dog loving people through owning our animal care businesses and we are here if you ever have any questions or queries. 

Giving Back:

The Doggy House regularly works to raise for local dog and animals charities such as Silver Fox Dog Rescue and The Society for Abandoned Animals amongst others. 

Absolutely not! We have never and will never sell rawhide or cooked bones due to the health hazards involved with such products. We are working to educate people on the dangers involved with such products, and the benefits of healthy, natural, air dried treats that are safe and beneficial to dogs. This is something that we are extremely passionate about. 

We would never feed such products to our own dogs, so we are never going to offer it to other peoples dogs! 

Delivery times vary depending on which option you choose at checkout. We post out orders a maximum of 48hrs after the order is made (Mon-Fri, excluding weekends). If you are in a hurry to receive your order we recommend choosing the 'Royal Mail Tracked 24' option at checkout. 

Delivery times can vary slightly at the moment due to the current situation with Covid19 impacting our countries postage systems.